FAQs

To help you plan your day out at the All About Dogs Show, we have compiled a list of our most frequently asked visitor questions. If you have a question which is not answered here, please call our general enquiries line on 01702 549623, Monday to Friday, 9am to 5pm (excluding Bank Holidays).

SHOW DATES & TIMES

When are this year’s All About Dogs Shows?
The All About Dogs Shows 2025 take place in Newbury on 12th and 13th April, Suffolk on 20th and 21st April (Easter B/H), Newark on 26th and 27th April, Hylands Park on 4th and 5th May (May B/H) and Norfolk on 24th and 25th August (Summer B/H).

What are the show opening times?
The show is open from 9.30am to 5pm on both event days.

Where are the All About Dogs Shows taking place?
The Newbury show takes place at the Newbury Showground in Thatcham (RG18 9QZ). The Suffolk show takes place at Trinity Park in Ipswich (IP3 8UH). The Newark show takes place in Notts (NG24 2NY). The Hylands Park event is in Chelmsford, Essex (CM2 8FS) and our Norfolk show is in Norwich (NR5 0TT).

TICKETS

Can I book my tickets online?
Tickets can be booked in advance on our website by clicking here. Alternatively a limited amount of tickets will be available to purchase on the gate, however we strongly advise booking tickets online to take advantage of the discounted pre-booking rate and to secure entry to the show on your day of choice.

Do you offer group ticket rates?
Yes, special group rates are available for parties of 10 or more. Please visit our ticket booking page for more details.

What are your new Family Tickets?
Our new Family Tickets will provide one-day entry for two adults and up to three children. With our special launch prices, this means that KIDS GO FREE! Available for a limited time only.

What’s the new Weekend Pass?
Due to popular demand, we’ve introduced the All About Dogs Weekend Pass! This will give you access to the All About Dogs Show of your choice on BOTH event days. Please note that as this is already at a discounted price, it covers both adult and concessions. Each Weekend Pass is for one person only and can only be used on the All About Dogs Show it was purchased for (for example, you cannot use it to attend the Saturday at Newbury and the Sunday at Hylands).

I’m having problems with my ticket booking – what should I do?
If you have a ticket enquiry, please email support@yourticketbooking.com or call 0333 242 7912. Lines are open Monday – Friday between 9am and 3pm excluding Bank Holidays. The cost to call 0333 numbers is the same as calling a normal local or national landline. If your tariff or call package offers free or inclusive calls to landlines, numbers starting with 03 will normally be included free of charge. On show days, lines will be open from 8am to 11am.

I’ve booked the wrong date on my tickets! Can I amend the booking?
As long as the show hasn’t sold out or a day isn’t at capacity, this shouldn’t be a problem. Please email support@yourticketbooking.com with your Booking Reference Number and the team will be able to assist you. Please note that emails are monitored from 9am – 3pm Monday to Friday. Tickets can only be used once and are non transferable to another show (e.g. Norfolk tickets can not be used at Hylands and vice versa).

I can no longer attend – can I get a refund?
We’re sorry if you can’t join us but all tickets are non-refundable.

Do you have a concession for carers?
Yes, we offer free entry for carers. You will need to book tickets for everyone else in your group but the carer/s will receive complimentary entry. Just let the team on the gate know and they will arrange entry.

THE SHOW

Can I bring my dog?
This event is designed for you and your dog to enjoy together.  There are a few points to remember though; All dogs must be kept on a lead and under control at all times. If your dog is being handled by a minor please stay with your child and dog. Please do not bring bitches in season. Don’t forget your poo bags and please clear up after your dogs. All dog owners are responsible for their dogs at all times. Please be sure that your dog will enjoy attending an event that is busy with other dogs and humans.

Can I bring an XL Bully?
As of 1st February 2024 it is a criminal offence to own an XL Bully dog in England and Wales unless your dog has a Certificate of Exemption. If your dog has an Exemption Certificate (covering Third Party Public Liability insurance, neutering, and micro-chipping) you can attend the All About Dogs Show, however your dog MUST be muzzled and on a lead at all times. Please note that your dog will be unable to take part in any off-lead have-a-go activities (including dock diving, flyball, scurries, agility etc). Our Fun Dog Show classes are run by dog rescues and charities who may have their own terms and conditions on entry. You can familiarise yourself with recent Government guidelines on Animal Welfare and potential breed restrictions here.

Can I still attend without my dog?
Absolutely! If you are unable to bring your own dog, you can still come along and join in the fun. The All About Dogs Shows are a great day out for dog lovers and there will be lots for you to enjoy including our amazing arena displays and plenty of doggy shopping (plus it’s great fun watching the dogs take part in the have-a-go activities).

How do I enter the Fun Dog Show classes?
Registration for our Fun Dog Show classes takes place at the show from 10am (no pre-registration is available). You can enter as many classes as you like as long as the class isn’t full and your dog fits the category; for example a puppy couldn’t enter the golden oldie class and vice versa. All proceeds go to the rescues and charities running the Fun Dog Show rings. Please be respectful of their terms of entry and follow their instructions on the day.

Are there other activities my dog can take part in?
Yes there are plenty of fun have-a-go activities happening all day for you and your dog to take part in. You can find out more details on the individual show pages. If there’s a particular activity that you’re keen to try, we’d advise arriving early as the show can get quite busy later on and we don’t want you to miss out!

Will there be any dog experts or trainers at the show that I can speak to?
We have different experts at the show who will be happy to discuss any problems you are experiencing with your dog.

Do you have a vet on call?
Yes we always have a veterinary nurse available at all of our shows.

Can I buy products for my dog at the show?
Yes you will find all the latest products available for your dog from beds to leads and treats to toys. Almost anything your dog would love.

Will the stands accept card payments or is it cash only?
Although the majority of our exhibitors will have card machines, we always advise bringing some cash with you just in case as sometimes signal can be temperamental. Some of the charities and rescues running the have-a-go activities may also only be able to accept cash for small donations.

Will there be food and drink available?
Yes, we always have a range of caterers at the show offering hot food and refreshments. If you have specific dietary requirements, you are welcome to bring a picnic to the show.

Will you have security on site?
Everyone’s safety and security is important to us. If you notice anything suspicious, please speak to a steward or our security team. The safety and security of all dogs is a priority, so if you witness any incidents, please report it to a steward or a member of staff. Anyone seen mistreating their dog will be asked to leave the show immediately.

Can we camp at the show?
Overnight camping is available at our Newbury, Newark and Norfolk events. To find out more, visit the relevant show page on our website.

PARKING & TRANSPORT

Is there an additional charge for parking?
No, we are proud to offer FREE parking to the All About Dogs Shows. Please follow the directions from the car park marshals on the day and only park in the designated event car park area or you could be charged.

Is disabled parking available?
Yes, blue badge parking is available at all of our events, however it is limited so we advise arriving early. Car park marshalls are due to be on site at each of our events from 9am. Please note that all parking at our Newbury, Suffolk, Hylands and Norfolk shows are on grass.

FIND OUT MORE INFORMATION FOR EACH SHOW ON THE LINKS BELOW

Newbury   –   Suffolk   –   Newark   –    Hylands Park   –   Norfolk 

Whilst we advertise events, activities and entertainments we will not be held responsible for the failure of any events, activity and/or entertainment being available or the quality of any of the events, activities or entertainments. Failure of any of these to please cannot be held as a reason for refund.

Disclaimer: By entering this fun dog show you are agreeing to take full responsibility for, any injury or damage to your dog(s) and it is not the liability of Aztec Shows LLP including disappearance, theft, death or otherwise. You are fully liable for your animal should they cause any damage or injury. Any dog showing aggressive behaviour at the show will be asked to leave with no refund given. In the interests of hygiene make sure you pick up after your dog. Any photos taken by a member of Aztec Shows LLP may be used in future for promotion of the show. Visitors are reminded that the terrain of the show may be unstable please be aware of the possibility of slips, trips and falls. By entering the show you are agreeing to the above disclaimer and that the images taken may be used.